grievance procedure

grievance procedure
A standard course of action that should be followed by employees with a complaint against their employer. The procedure normally has three steps:
(1) the employee submits a written statement setting out his or her complaint;
(2) a formal meeting is held between employer and employee;
(3) if the complaint is rejected, a second meeting should be held to consider any appeal by the employee. If the employee does not complete step (1) he or she cannot take the case to an employment tribunal; if either side fails to complete steps (2) and (3) then the tribunal may vary any compensation awarded by up to 50%. The procedure does not apply in cases of collective grievance.

Big dictionary of business and management. 2014.

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  • grievance procedure — n: the several stages or steps established for the resolution of grievances ◇ A grievance procedure typically calls for initial complaints to a supervisor and leads ultimately to arbitration as a final step. Merriam Webster’s Dictionary of Law.… …   Law dictionary

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  • grievance procedure — UK / US noun [countable] Word forms grievance procedure : singular grievance procedure plural grievance procedures a formal series of actions that an employee has to go through when they want to complain officially about the way that they have… …   English dictionary

  • modified grievance procedure — (modified GP) A two stage statutory grievance procedure under the Employment Act 2002, which involves: • The employee s written grievance. • The employer s written response. It may be used instead of the standard grievance procedur …   Law dictionary

  • standard grievance procedure — (standard GP) A three stage statutory grievance procedure, prescribed under the Employment Act 2002, which involves: • The employee s written grievance. • A meeting at which both sides may explain their case, followed by notification by the… …   Law dictionary

  • statutory grievance procedure — (statutory GP) Part of the statutory dispute resolution procedures in force since 1 October 2004, that employers and employees must follow in relation to certain types of employee grievance. A more comprehensive procedure may be used, provided it …   Law dictionary

  • grievance — griev‧ance [ˈgriːvns] noun 1. [countable] HUMAN RESOURCES a complaint made by a worker to an employer, usually because they feel they have been treated unfairly: • All shopfloor grievances will be passed on to management. • You must pursue your… …   Financial and business terms

  • grievance — griev·ance / grē vəns/ n 1: a cause of distress (as an unsatisfactory working condition or unfair labor practice) felt to afford a reason for complaint or dispute; esp: a violation of a collective bargaining agreement usu. by the employer 2: the… …   Law dictionary

  • grievance — griev|ance [ˈgri:vəns] n [U and C] a belief that you have been treated unfairly, or an unfair situation or event that affects and upsets you ▪ anyone who has a legitimate grievance against the company ▪ a means of overcoming genuine grievances ▪… …   Dictionary of contemporary English

  • procedure — pro‧ce‧dure [prəˈsiːdʒə ǁ ər] noun [countable, uncountable] the official or accepted way of doing something, especially something that is done often: • We have hired an accounting firm to evaluate our audit procedures. procedure for • The bank… …   Financial and business terms

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